The company was founded in Hangzhou by Jack Ma in the year 1999. Alibaba aims to do business to business sales service and business to consumer sales service that can be done possibly all over the world. This company offers e-commerce, online auction hosting and many more and has shown great improvement especially when compared to its performance a few years ago. For instance, even though its reach before was not that great yet especially when it first started, it can now reach people from different parts of the world. They have already grown big and they started selling shares in Cayman Islands Shell Corporation. Shareholders are not allowed to get portions of Alibaba when they are not from China.
There are different things that the store values such as the fact that it would like to provide people the items that they have ordered at the soonest possible time. The company even has an express delivery system wherein people can get their orders immediately. The company also makes sure that they give value to their availability to their clients. There is always a chance that there are some customers who are from different parts of the globe who would like to order but they do not understand English fluently. The company offers sites in 5 different languages. Aside from that, worldwide shipping is always applicable. Another great thing about this company is its buyer protector services. It makes sure that people who purchase from the site will not have any problem with paying for the items that they have purchased. People also do not have to worry about the leak of their personal information.
What makes AliExpress' unique?
The main reason why this company is unique is because it is highly accessible depending on how people would want to access it. For instance, there are some people who would like to access through their iOS or their android devices and this is possible because Aliexpress has applications for different platforms. At the same time, the company can be accessed through their own website and people can be sure that their orders will be received from the website at the soonest possible time. The company also provides 24/7 customer service that will help people whenever they have some questions that would need to be addressed immediately. People even have the option to contact the customer service representative. For instance, the inquiry can be sent through email and the answer to this email will be available after a few hours.