DHC Skincare (dhcskincare.com), is a medium-sized Skin Care e-commerce site. DHC Skincare infrequently launches coupons for its customers, with 3.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from DHC Skincare expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. DHC Skincare tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 19.6% (vs. 28.8% for other brands).
DHC Skincare strives to attain customer satisfaction. Customers can exchange any product that does not satisfy their desire or live up to their expectations. Customers must return all products within 60 days of delivery. The company will return the complete price of the product, but the shipping charges will be deducted. The customer must provide the packing slip along-with the product. The company will process returns and customers will receive full amount of their payment, they will be readily informed by email.
What are this site's shipping policies and costs? Which countries do they ship to?
Customers can check out the detail of shipping rates from the website, but the rates range from $4.50 to $19.
Does this site offer any warranties or guarantees? Describe them.
DHC is devoted to providing customers with the best quality products likely. If for any reason any product fails to meet customer outlook, they have the right to resend their product at any time in 60 business days from the order date.
Does this site have physical stores? Where are they located?
The website has provided the addresses of many stores in the country. The company is located at Louise Drive Mechanicsburg.
How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.
The company permits customers to talk to customer care on the numbers: 1 415 908 1401 (Ext 6301) & 1 800 342 2273. Therepresentatives can be called from Monday through Friday, during regular operational hours. Customer may also contact company representatives by sending an email directly from the portal provided on the website. The company office is located at: DHC USA Inc. 5021 Louise Drive Mechanicsburg, PA 17055-6916 USA.
Do they offer any help or introductory videos? Embed them in your summary:
Presently, the site does offer introductory videos, and it also offers pictures of its products.
Do they offer any discounts or coupons?
The DHC Skincare website offers customer the right to sign up online to receive information about new products & deals, such information is sent via email to the customers. The company also offers coupons for its customers. The company offers customers with loyalty discount and reward points.