Family Pool Fun (familypoolfun.com), is a medium-sized Garden, Yard & Tools e-commerce site. Family Pool Fun infrequently launches coupons for its customers, with 0.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Family Pool Fun expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. Family Pool Fun tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 15.4% (vs. 28.8% for other brands).
Family Pool Fun accepts returns made within 75 days of purchase. Items for return must have not been misused or abused, altered or damaged as result of improper handling or assembly. On the other hand, above ground liners, parts, replacement motors and pool or spa chemical can only be returned if there is notable manufacturing defect. Custom orders and finance purchases are not returnable.
All returns must be authorized; thus the need to obtain first a return number and return address by calling the returns department on 320-695-2899. Full refund will be issued if the returns meet the above criteria. Otherwise, deductions will be made for missing parts or dirty items. Shipping charges are not refundable.
What are this sites shipping policies and cost? Which countries do they ship to?
Orders are shipped internationally. Below are the shipping costs available:
Business Delivery- Free shipping or for items not eligible for free shipping, the cost can be determined using the shipping calculator. Fuel charges may apply.
Residential Delivery- $19.97 for pools and $2.98 for pool accessories.
For international orders , please contact the customer service for a shipping quote.
Does this site offer any warranties or guarantees?
Yes, this site offers a 75 days money back guarantee. If for any reason you are not happy with your item, you can return it for a refund within 75 days of purchase.
Moreover, the site also offers a price match guarantee. If you have found any store offering a lower price including shipping and handling charges of the same brand and item, you can inform the store and after verification, you will be discounted with the price difference. This only applies though, for products that are yet to be ordered.
Does this site have physical store? Where are they located?
No. this site does not have a physical store. Orders must be made online but can be picked up in their dispatching offices.
How can I reach customer service for this site? Does it offer a telephone number?
For customer service assistance, you can contact them through the following: