FansEdge (fansedge.com), is a major Fan Gear & Paraphernalia e-commerce site. FansEdge frequently launches coupons for its customers, with 5.0 launched per month on average. Coupons from FansEdge expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. FansEdge tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 30.1% (vs. 28.8% for other brands).
FansEdge offer a simple 60-days returns policy. Items can be returned if you are not entirely satisfied with them within this timeframe for a full refund including any additional tax costs incurred. Items can be returned to FansEdge, 725 Landwehr Road, Northbrook, IL 60062. If you wish to exchange a product they request that you contact customer service either by email or telephone prior to returning your item. All items must be new. Swimwear can only be exchanged if the sanitary liner is still in place. Personalized items and underwear are not eligible for returns, refunds or exchanges.
What are this site's shipping policies and costs? Where do FansEdge ship to?
FansEdge only accept orders that are to Continental US, Puerto Rico, US Virgin Islands and Canada. There are some items that cannot be shipped to PO box or military addresses and may only be shipped to Continental US states. Prices for shipping are dependant upon the delivery method that you use. For example, standard ground service costs $4.99 and overnight shipping costs $24.99. Not all delivery methods are available for all orders and oversized items may incur additional charges.
Does this site offer any warranties or guarantees?
Yes. If you are not happy with the products within 60 days of receipt of the items you may return them for a full refund including any taxes paid.
Do FansEdge have any physical stores? Where are these stores located?
Yes, FansEdge do have physical stores. There is a store locater on the website to help you find the nearest store to you. They currently have eleven stores; one in Oklahoma, one in Chicago and nine in Illinois.
How can I reach customer service for this site? Does it offer a telephone number?
Customer service can be contacted in two ways. The first is by email for which a link is provided. This is Service@CS.FansEdge.com. The second is by telephone. The telephone number that they have provided is 877-965-3955. This number can be contacted between Monday and Friday from 9am to 11pm ET. No address is given to contact them in writing.
Do they offer any discounts or coupons?
There is a sales section on the website and by signing up to their email newsletter you are eligible for additional coupons and updates on any promotions that they are having.
Summary of FansEdge
FansEdge is a retailer of sports fans memorabilia. They have a wide range of products that covers a large number of different sports and teams. Shipping and returns policies are clearly outlined on the site and customer service is easy to contact with any queries. Discounts are available on this website.