Home Depot's History
It was in the year 1978 when Home Depot was started by Bernie Marcus and Arthur Blank. They were given help by banker Ken Langone and Pat Farrah who is a merchandising guru. All together, they made sure that the ultimate dream of the founders which is to create a one stop shop for house items started. The very first Home Depot store was opened in the year 1979 in Atlanta, Georgia. From the beginning, they stocked up on a lot of items. They even made use of some boxes to give the illusion of the store having more items available for people. They started to sell products to people but their main difference with other hardware stores is they make sure that all of their staff members are highly knowledgeable about each item that is available in the shop.
Home Depot's Values
It is only normal for hardware stores to sell items but generally, what makes Home Depot unique from all the other stores is their aim to give knowledge, to impart knowledge and information to their customers as well. Not only do they make it a point to help their customers figure out the right products to use, they also show customers how those products will be used so that they can do it on their own. The company understands that people usually spend a lot of money on having some items placed and repaired around their homes. If people have time and if they are knowledgeable, they might be able to do it on their own. The staff members of Home Depot are highly trained. This means that instead of just letting customers purchase some items, they make sure that they are able to establish a relationship with the customers for easier transaction and talks about how each item will be used. They want to be a company for the people.
What makes Home Depot unique?
This company is unique because it makes sure that it only teams up with companies who sell quality products so that the products that they will sell are also made with great quality. At the same time, they would like to provide the best service to people especially to customers who need help setting up some items around their home. The company is also unique because it gives attention to innovation. As much as possible, it only sells items that are innovative and can inspire people to work on the things that they need to do at home on their own.