Lionel Store (lionelstore.com), is a major Toys e-commerce site. Lionel Store infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Lionel Store expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. Lionel Store tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 27.9% (vs. 28.8% for other brands).
The site offers a 60-day return policy. If for any reason you are not happy with your item, you may return it within 60 days from the date of your purchase. However, before returning your item, you have to contact the site by sending them an email at LionelStore@lionel.com. You have to include the following information in your email:
Name of the item you would like to return
Product number of the item you would like to return
After sending your email, the site will then send you a Return Authorization Number and you should use this number when returning your items.
What are this site's shipping policies and costs? Which countries do they ship to?
Orders are usually shipped within 2-3 business days after being received by the site. The site ships orders to international locations, excluding PO, APO/FPO addresses. Shipping options are as follows:
US Shipping Options:
Orders $0.01 to $25.00 - shipping fee of $6.95
Orders $25.01 to $50.00 - shipping fee of $9.95
Orders $50.01 to $75.00 - shipping fee of $11.95
Orders $75.01 to $100.00 - shipping fee of $13.95
Orders $100.01 to $200.00 - shipping fee of $19.95
Orders $200.01 to $300.00 - shipping fee of $29.95
Orders $300.01 to $500.00 - shipping fee of $39.95
Orders $500.01 and above - shipping fee of $49.95
Second day air - shipping fee of $30.00
Next day air - shipping fee of $50.00
Canadian orders - USPS Parcel Post (delivery period of 6-8 weeks)
International orders - the site will contact you for the shipping rates
Does this site offer any warranties or guarantees?
Yes, the site offers a satisfaction guarantee. This guarantee is valid for the first 60 days of your purchase and within such period, you may return new and unused items and the site will issue you a refund.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to buy from them online.
How can I reach customer service for this site? Does it offer a telephone number?
Unfortunately, the site does not offer any telephone number, thus if you have questions, you have to contact the site by sending them an email at LionelStore@lionel.com or by sending them a mail at the following address: