NitroRCX (nitrorcx.com), is a major Consumer Electronics e-commerce site. NitroRCX infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from NitroRCX expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. NitroRCX tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 16.7% (vs. 28.8% for other brands).
The site offers a 30-day return policy. If for any reason you are not happy with your item or if your item arrived defective, you may return it within 30 days from the date of purchase for an exchange or refund. Make sure to return your item in new, original and unused condition in its original packaging.
Refunds do not include shipping and handling costs. Additionally, a 15% restocking fee will be deducted from the refund.
What are this site's shipping policies and costs? Which countries do they ship to?
In-stock items are usually processed and shipped within 2-3 business days. The site ships to international locations and shipping options are as follows:
Domestic orders - processing period of 1-3 business days; ships via UPS Ground
Air packages (Next Day Air, 2nd Day Air, 3 Day Air) - processing period of 1 business day
International orders - processing period of 2-3 business days; delivery period of 7 days - 1 month
Domestic part orders - processing period of 3-4 business days
International part orders - processing period of 3-4 business days
Total shipping and handling costs will be calculated upon checkout.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees:
30-day Satisfaction Guarantee. This guarantee is valid for the first 30 days of your purchase and within such period, you can return your item in original and unused condition and the site will issue you a refund or exchange. Shipping costs are not refundable and a 15% restocking fee applies.
Low Price Match Guarantee. The site will match any US site offering the same products but with lower prices.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus, the need to buy from them online.
How can I reach customer service for this site? Does it offer a telephone number?
If you have any questions, you can contact the site via the following options:
By phone - call them at 626-968-9860.
By email - send them an email using their Online Ticket System.
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video but this should not be a big problem as they offer help.