ProVape (provape.com), is a major Health Products e-commerce site. ProVape infrequently launches coupons for its customers, with 0.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from ProVape expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. ProVape tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 19.1% (vs. 28.8% for other brands).
The site provides a 7-day return policy. If for any reason you are not happy with your item, you can return it within 7 days from the date of purchase for a refund, less shipping and handling costs. However, before returning any item, you have to contact the site first. Email them at Info@ProVape.com for instructions. This is very important because if you will not contact the site, they will not accept your items back.
Additionally, make sure to return your item in excellent condition and it should include its original packaging as well as accessories. Make sure also to include the following information in order for your return to be processed:
Reason for return
Certain items can't be returned and these are as follows:
If you have purchased a full kit, these items will be deducted from your refund.
What are this site's shipping policies and costs? Which countries do they ship to?
Processing time for orders varies on the product. Some can be processed within 2-5 business days, while some can take longer.
Orders are shipped to some international countries and they are shipped via the following options:
US Shipping Options:
International Shipping Options:
UPS Worldwide Saver SM
USPS Express Mail International (EMS) - 5-8 days
Shipping and handling fees will be calculated upon checkout.
Does this site offer any warranties or guarantees?
Yes, the site offers a 30-day money back guarantee. This guarantee period starts on the date of your purchase, and within such period, you can return your item in its original packaging for a refund. Shipping and handling charges are not refundable.
Important: Before returning any product, contact the site first, otherwise, your refund will not be processed.
Aside from such guarantee, the site also offers a low price guarantee. This guarantee will assure you that all the products are offered at the lowest price possible.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to buy from them online.
How can I reach customer service for this site? Does it offer a telephone number?
As of the moment, the site does not offer any telephone number, thus, if you have questions, you can send an email to Info@ProVape.com or perhaps use their online contact form. Just fill in the necessary information and then hit enter. You can get an answer within 24 hours.
Aside from sending them an email, you can also send them a mail at:
ProVape, Inc. 14751 North Kelsey St., STE 105, PMB 199 Monroe, WA 98272
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video, but they offer help.
Do they offer any discounts or coupons?
A big yes! They offer discounts on ProVape products.