Pure Hockey (purehockey.com), is a major Sports & Fitness e-commerce site. Pure Hockey infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Pure Hockey expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. Pure Hockey tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 29.5% (vs. 28.8% for other brands).
If you want to shop online, go to the link below and make your purchase online:
What are this site's return policies?
Here is their unconditional guarantee:
If you are not 100% satisfied with any unused item, simply return it to them at any time for a refund of its purchase price (with receipt) or for a store credit.
If you are not 100% satisfied with the performance or fit of any used item, return it with a receipt within 30 days for a full refund (this unfortunately does not include sticks).
All defective merchandise is cover under manufacturer specific policies.
What are this site's shipping policies and costs? Which countries do they ship to?
Pure Hockey offers FREE GROUND SHIPPING. The only exceptions are orders under $40.00 and any order that contains an oversize shipping package.
Orders Under $40.00:
For orders less than $40.00, there will be a flat shipping charge of $9.99 plus any oversize shipping charge, if applicable.
Oversize Shipping Charges:
Some products are oversized, bulky and/or heavy and require extra shipping above the regular stated charges. Each product page on their website will let you know clearly if that particular product requires extra shipping.
The shipping time starts when your order is ready to be shipped. It depends upon whether they have the product in stock. There is no weekend pickup or delivery for Next Day or Two Day Shipping.
All packages ship directly from their Franklin, Massachusetts Distribution Centre. Regular ground shipping takes from 3-7 business days. However, there might be delays for some reasons like product out if stock, your location and others.
Pure Hockey does ship internationally to anywhere in the world, however, customers will be responsible for any potential customs, duties and taxes of home country on any international orders.
Does this site offer any warranties or guarantees? Describe them.
Here is their stick warranties:-
Stick returns are controlled by the vendors (Bauer, Reebok, Easton, Sher-Wood, etc). When you buy a composite stick, it has two identical stickers on it. One of those stickers is easily removed - their cashiers remove that sticker from the stick and stick it right onto your receipt. So save your receipt! If your stick breaks, that receipt is gold!
If the stick breaks within 30 days of purchase, you will need to call the customer service number for the applicable vendor (phone numbers are below) and it is your responsibility to ship it back to the vendor for refund or replacement. Just to be clear - Pure Hockey do not set the guidelines for this - those are guidelines handed down by vendors.
If the stick breaks on 31st day, they cannot do anything about it since the vendor policy is only for 30 days.
Here is their price guarantee:
If you find it cheaper in an advertisement or online somewhere else within 14 days of buying it from Pure Hockey or PureHockey.com, they will refund you the difference. All you have to do is bring them the advertisement, or call customer service if you are a web customer, with details of a retailers advertisement or give them the name of the website for verification.
You must provide proof of the advertised price at time of purchase or a URL where they can see the advertised price.
This offer does not apply to product that is sold on Amazon, EBay or any auction sites. In addition, the offer does not apply to items that are advertised as limited quantity, out of stock or any sale/clearance items. Does not apply to product that violates manufacturers' minimum advertised pricing, items that are special orders, volume discounts, offers that include free items, gift cards, pricing errors or mail-in offers or is only on sale for part of the day.
Does not apply to services such as skate sharpening, equipment repair, etc.
You must provide proof of advertised price at time of purchase. Pure Hockey reserves the right to deny the request at any time and also reserves the right to suspend or terminate this program without notice.
Does this site have physical stores? Where are they located?
Pure Hockey does have physical stores. Click the link below to see your nearest store: