R1 Concepts (r1concepts.com), is a medium-sized Automotive e-commerce site. R1 Concepts infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from R1 Concepts expire quickly, with an average length of 3.0 days, so we recommend using their coupons promptly when available. R1 Concepts tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 14.2% (vs. 28.8% for other brands).
A.R1 Concepts does not accept returns on used items, custom-made products or items shipped via truck freight. Items returned for reasons other than defect or R1 Concepts error must be made within 30 days of the purchase. The items must be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) and will be subject to a 15% restocking fee. These returns include reasons such as "changed my mind," "did not like the product" and "ordered the incorrect product." R1 Concepts will not return or cover the shipping costs.
Q. What types of shipping options are offered by your company?
A.All the shipping options will be visible at the checkout page along with the cost of shipping. This is because the price depends up on your location and all calculations are made after entering the zip code only. However, all orders over $99 qualify forFREE SHIPPINGvia UPS Ground within the 48 States only.
Q. Does R1 Concepts offer any warranty or guarantee on the parts sold by it?
A.Our products are backed by a one (1) year warranty from the date of purchase against manufacturer's defects such as warping and cracking. If your product is covered within the warranty period, we will issue exchanges for new products. Please note that using our products in any type of competitions including, but not limited to, street racing or drag racing will void the warranty of the product.
Q. Whom should I contact in order to resolve my queries and complaints regarding any product?
A.If you have any queries or complaints concerned with any matter just call or email at the following numbers and email ID's respectively:-
Q. What types of payment methods are accepted by R1concepts.com?
A.R1concepts.com accepts only Credit Cards as the mode of payment. Various types of Credit Cards accepted by the company are -VISA, MasterCard, American Express as well as Discover. However, they do not accept PayPal which is considered to be more secured and easy mode of payment.