What is Rent the Runway,it sounds an intriguing name?
Rent The Runway does exactly what it says,it enables members to rent a dream dress from top designers around the world for a special occassion at 10% of the purchase price.
Why should I choose Rent The Runway?
Because it offers a unique service and membership is free.Once you sign up you can rent everything at one click of a button,designer dresses,accessories,spanx,make-up,you get the complete package.
Members have access to 25,000 designer dresses and accessories by 160 different designers at 90% off the retail price.Rent the Runway accepts reservations up to 6 months ahead of the event to give members maximum choice.
What designers do they use?
A wide range including Mark and James by Bagley Mischka,Nicole Miller,Judith Leiber,Badgley Mischka Jewelry,Carlos Mielle,Herve Leger.
How does it work?
Members give the date and type of event and look at the range of dresses on offer.They reserve it and select the day they want it delivered,Rent The Runway suggest it should be 1-2 days before the event. Once the event is over they pack up the dress and return it to the company.
Do I have to get it cleaned?
No. Rent The Runway takes care of all that.Alll the dresses are sent out in impeccable condition.
What happens if the dress gets damaged?
Most minor damage can be repaired but if the dress is ruined beyond repair and cannot be rented outy again the customer will be charged the full retail price.
Do they charge insurance?
Yes they charge $5 per dress which covers all minor repairs.
What happens if the dress does not fit?
Rent The Runway always send a back-up size free of charge or the customer can rent a second dress for just $25.
What is their shipping policy?
Rent The Runway only accepts membershipo from residents within the continental US.They ship overnight by FedEX or UPS and guarantee delivery by 8pm on the day chosen by the customer.In Manhatten they deliver by courier the same day.Standard shipping is $9.95,outside New York City next day or Saturday delivery is $35,within New York City same day,next day and Saturday delivery costs $25.
Do they have a physical showroom?
Not at the moment but Rent The Subway does host events from time-to-time and members can send an email request to be put on the invitation list.
How do I contact Rent The Runway?
By email on the website or by telephone 1.800.509.0842 Monday-Friday 9am-8pm EST,Saturday 10am-3pm EST.