Founded in 2007 by a team of bike enthusiasts who are fed up with the nuances of online buying, RevZilla.com’s mission is to upgrade the shopping experience of motorcycle aficionados by offering world-class products, services, technology, and community. RevZilla recognizes everyone’s challenge of finding the right motorcycle gear and parts in a market saturated with proliferating competition. The shop prospers in its market niche through a fair and straightforward approach, as well as its priority on ensuring customer satisfaction on every store visit. Being an e-commerce enterprise, the website never makes customers feel short-changed with their shopping experience, especially when compared with its brick-and-mortar counterparts. This is thanks to the innovative and agile proprietary technology that serves as the shop’s online platform. Also, it has everything a biker needs--tires and parts to helmets, jackets, and gloves, and so on. RevZilla has a wide selection of products and even offers discounts via its closeout deals.
RevZilla’s user-friendly and clean online interface allows easy navigation, a guarantee that customers will easily get what they need. Famous for its premium parts, apparel, and accessories, the website has attracted more visitors than other e-commerce shops. Options like pre-categorized items according to riding styles such as Adventure and Sport Touring, Track Day/Racing, Snow/Street/Dirt Biking prove to be advantageous to confused shoppers. RevZilla also offer membership to TeamZilla Cash, an incentive-driven program for loyal patrons and it offers free shipping on exchanges and certain purchases. There are no extra charges for returned stock. By putting up other informative media like videos, product inquiries are easily addressed, customer relations are fortified and phone inquiries are minimized. Maintaining a strong online presence also closes out the gap of regional store unavailability and provides an opportunity for customers to make further research before initiating a purchase.
What makes Revzilla's unique?
Running alongside offline physical stores, RevZilla lives up to customers’ expectations with it constantly upgrading its technology to suit the ever changing needs of its visitors. It wants its customers to feel that each online visit is like walking inside an actual physical store, where the staff is approachable, warm, and knowledgeable, and where premium products are offered, no less. At the end of the day, RevZilla’s aim is not only to boast its supersized store but to give its customers a gratifying shopping experience influencing patronage, word-of-mouth recommendations and favorable reviews that help the company grow more and more.