What is Shadora?
Shadora is an online jewelry shop. Shadora sells all its jewelry for a fraction of the cost that you would find the jewelry elsewhere online.
What forms of payment are accepted by Shadora?
Shadora is pleased to accept all forms of major credit including Visa, MasterCard, Discover, and American Express. If you have a debit MasterCard, or debit Visa, you can use either one as credit at the checkout. If you would like to write an electronic check, you will have to checkout via third party processor PayPal.
Does Shadora ship internationally, if so which countries do they ship to?
At this time Shadora only ships to the United States. This includes the states of Hawaii and Alaska. At this time Shadora does not have an option for you to receive a package if you live in one of the territories of the United States.
Does Shadora have a return, refund, and exchange policy, what is it?
Shadora has a one hundred percent guarantee. The company is confident that you will love your new jewelry from Shadora. However, if for some reason you are not satisfied with your purchase, you may return the item for a full refund within thirty days of the purchase. If you would like to return an item to Shadora, you should first contact the company at email@example.com. The company will then send you a return merchandise authorization form. Without the return merchandise authorization form, the company cannot accept your merchandise for return.
How do I contact Shadora?
At this time Shadora wishes to be contacted only via email. If you would like to contact customer support, or any department at Shadora, you can do so by using the email form provided on the Shadora website. The company is located in Florida, but does not give a physical address for you to mail your inquiries to. The company does not list a phone number to contact them at.
Is my personal information safe on the Shadora website?
Absolutely, if you pay with your credit card via The Shadora website, it is protected by the Shadora SSL certificate. Shadora has teamed up with Comodo Secured to encrypt the customer's personal information that comes across their website. For further safety, customers can checkout via PayPal.
What if the ring I purchase does not fit my finger?
Most of the rings Shadora sells on its website are size seven. If your finger is smaller than a size seven, you can purchase a ring guard. The ring guard will make the ring smaller. The ring guard can be purchased by following this link. If your finger is a little larger than a seven, you should take the ring to your local jeweler to see if the jeweler can stretch the ring for you.
How much does the ring guard cost?
The ring guard sold on the Shadora website is not that much. It can be picked up for less than ten dollars. If you need more than one, you can change the quantity after you have put the item in your cart.