Skin Care Heaven (skincareheaven.com), is a medium-sized Skin Care e-commerce site. Skin Care Heaven infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Skin Care Heaven expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. Skin Care Heaven tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 20.7% (vs. 28.8% for other brands).
These products can be used for the following skin types:
What are this site's return policies?
Skin Care Heaven provides a 30-day return period. If you are not completely satisfied with your purchase, you can return your item within 30 days of purchase for a full refund (less shipping costs). The product must be sent back to the site prepaid and insured. This is for your own protection as the site will not be responsible for any items that are lost during shipping. Always keep your shipping receipt as this will serve as a proof.
Upon receiving the returned item, the site will then process the refund within 5 business days.
What are this site's shipping policies and costs? Which countries do they ship to?
Orders that are placed by 3:00pm ET will be shipped the same day, while orders placed beyond 3:00pm ET will be shipped the next business day. Shipping options are as follows:
Same Day Shipping - FREE for all US orders
Overnight Shipping - shipping cost will be calculated upon checkout
2 and 3 Day Air - shipping cost will be calculated upon checkout
First Class Shipping (for international orders only) - shipping rate is $34.99 as of the moment, but this can change any time.
Skin Care Heaven ships internationally.
Does this site offer any warranties or guarantees?
Yes, this site offers guarantees and these are as follows:
30-day Money Back Guarantee. If you are not happy with your purchase, you can return it within 30 days of purchase for a full refund, less the shipping cost.
125% Price Guarantee. If you have found a skin care site that offers a lower price, contact Skin Care Heaven. They will then check if the price of their competitor's site is valid and once confirmed, they will provide you the lower price. On top of that, they will also give you 25% of the difference between their price and the price of their competitor.
Does this site have physical stores? Where are they located?
This site does not have physical stores.
How can I reach customer service for this site? Does it offer a telephone number?
If you have questions, you can reach the customer service of the site by sending them an email at firstname.lastname@example.org or by calling them at 1-877-HEAVEN-3 (877-432-8363). You can also make use of their live chat feature.
Do they offer any help or introductory videos?
Skin Care Heaven offers a lot of videos which can be viewed here on YouTube.