They also allow users to sell their unwanted tickets on their ticket marketplace.
What are this site's return policies?
The policy is that TicketsNow do not refund, exchange or cancellations once you have submitted the order to them. This is regardless of your reason for cancellation.
What are this site's shipping policies and costs? Where do TicketsNow ship to?
TicketsNow will ship tickets internationally. The cost for second day delivery in the US is $14.95. Shipping to Mexico, Puerto Rico and Canada is done by worldwide saver and costs $29.95. Shipping to all other countries internationally is also done by worldwide saver and will cost $39.95.
Does this site offer any warranties or guarantees?
They make two promises. The first is that the tickets are authentic and the second is that the tickets will arrive on time. They state that if they do not fulfill these promises that you will receive a refund to the full value of your purchase.
Do they have any physical stores? Where are these stores located?
This business is based online and they do not have any physical stores. However, they do provide an address of their headquarters. This is TicketsNow, 265 Exchange Drive, Lower Level, Crystal Lake, IL 60014.
How can I reach customer service for TicketsNow? Does it offer a telephone number?
They offer three telephone numbers. The first is 1-800-927-2770. The second is for Spanish speakers and this is 1-800-927-2795. The final telephone number is for the corporate headquarters. This is 1-815-444-9800. They also offer email as another way to get in touch with them if you prefer not to telephone. There are four emails provided. One is for general sales questions, one is for the customer care manage, the third is for Spanish speakers and the final email address is for corporate programs. They also give the aforementioned address if you wish to write to them.
Do they offer any discounts or coupons?
Yes, they do offer promotions and discounts. One such example is that they offer a 10% discount on your first order. Coupons are also available across the Internet meaning that further savings can be made.
Summary of TicketsNow
TicketsNow sell discounted tickets for theatre, concerts and sports events and also let users sell their tickets in their marketplace. They promise that the tickets are authentic and will be delivered on time or a full refund will be given. TicketsNow do not have a physical store but they do provide details of their headquarters. There are several ways to contact customer service including in writing, by telephone or via email. They do not accept cancellations for any reason. Tickets can be shipped internationally and shipping costs for both domestic and international purchases are clearly stated on the website. The site offer promotions that gives their customers a greater saving.