Double Penalty

@arnaldocop

Emily Helwig Hello, please explain me what is the abusive behavior in my account?

Special Note: Please allow up to one week to process all gift cards and rewards redemptions.

@arnaldocop

Emily Helwig

I requested twice a giftcard, the first request you adjusted -800 points and second request you adjusted -1000, for my this is a double penalty and your notifications is not clear what th reason for these penalities?

Now, my question is if I reques for three time this giftcard you make an adjustment again?

I wait for your prompt response.

Thanks.

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@arnaldocop

Double Penalty

@arnaldocop

Dear Team, I requested twice a giftcard, the first request you adjusted -800 points and second request you adjusted -1000, for my this is a doble penalty and your notifications not is clear what th reason for these penalities?


Now, my question is if I reques for three time this giftcard you make an adjustment again?


I wait for your prompt response.


Thanks.

@arnaldocop
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