in point and reward tells me that I already sent the Gift Card but in my mail nothing has arrived

Jimmy Willyans Aguana did You receive the Giftcard? sometimes the system who deliver the Giftcard to your email are a bit slow, so calm down and keep crossing fingers. At least You will be gettin the reward between today and tomorrow, I have 14 days after I redeemed the reward and nothing comes, neither a info saying "sorry for being later"