So what's the reason? 10,000 points lost

Emily Helwig Hi there, I've been waiting for a explanation of why I've lost 10,000 points. I've been working posting new deals with my email, and now 10,000 points were removed right away, but no specific reason was given, plus I don't see what could I possibly have done wrong. This doesn't make any sense for me, so I would really like some help with this please!!!