Novotel brand was born in 1967 with the establishment of the first hotel in Lille Lesquin in France. After that, the company never saw back. Not only did it expand itself in France but also soon started opening hotels in the neighboring countries and thus established an international standard. In the year 1978, the 100th Novotel hotel was established in Amsterdam, just 11 years after the first opening. By the end of that year, Novotel comprised of 120 hotels or you can say 14000 rooms. In the year 1982, Novotel became established in Asia by opening of Novotel Orchid in Singapore. The concept of buffet breakfast was invented by Novotel and soon was followed by major international hotels worldwide in 1987. Till 1997, the company was already the proud owner of 320 Novotel Hotels in 53 countries. The first Novotel in India was established in the year 2006 at Hyderabad. After 40 years of its establishment, the company owned a large number of hotels across 60 countries. The company continues to evolve and develop with time.
Novotel has certain values to take care of the well-being of business and leisure traveler. Their hotels have large and fully ventilated modular rooms suitable for work as well as relaxation, balanced and delicious cuisine which is available the for 24 hours a day. There are meeting rooms, areas made solely for children, dedicated staff, relaxation zones and a strong pledge to sustainable development. Accor has made 21 commitments towards sustainable development with planet21. The name PLANET 21 talks about Agenda 21, the action plan which is accepted and adopted by 173 Heads of State at the 1992 Earth Summit which was held in Rio de Janeiro. It also focuses on the immediate requirement to focus efforts in the 21st century to mutate their production and consumption patterns with the aim of protecting their planet, its people and their environment. Everywhere, the brand maintains its essential values of modernity, simplicity, good design and efficiency in order to make today's travelers feel naturally good.
What makes Novotel unique?
The company believes in providing the best customer support as it assists them to perform better every time. Their recent plan includes a program for informing customers and encouraging them to review the hotels' actions and achievements. Customers will be presented with a rich and diverse array of educational messages to encourage them towards contributing actively to the hotel's action through a way of a few simple gestures, from booking to restaurant service and room stay. The tone of the messages will be amiable and thoughtful with an aim to encourage customers to give their honest reviews without ever making them feel bad.