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WorkStep Overview

WorkStep is a leading employee engagement platform designed specifically for the frontline workforce. They help enterprise organizations increase operational effectiveness and improve employee retention. WorkStep is known for its comprehensive listening strategy, predictive analytics, and real-time insights that empower leaders to take action quickly.

WorkStep Products or Services

WorkStep offers a range of products and services focused on employee engagement and retention. Here are some of their most notable offerings:

• Continuous Listening Program: A native program that utilizes science-backed surveys, built-in feedback intervals, and optimized delivery methods to deliver actionable insights.
• Predictive Analytics: A tool that helps tie employee feedback to key business outcomes, enabling organizations to understand what drives turnover and take informed action.
• Real-Time Insights: AI-powered insights that empower leaders to take action quickly at a local and global level, ensuring that urgent issues are resolved and employees feel heard.
• Employee Feedback Solution: A comprehensive solution designed specifically for frontline organizations, providing a ready-made strategy to meet their unique needs.
• Confidential Communication Tools: Built-in tools that enable leaders to communicate at scale with their workforce, closing the loop with employees and resolving urgent issues.
• Turnover Reduction Strategies: Expert-backed strategies to identify key turnover drivers and track the impact of initiatives on turnover and retention across teams and locations.
• Employee Engagement Platform: A critical tool for managing business, gathering real-time feedback, and taking informed action to increase retention and improve employee engagement.

WorkStep & Affordability

WorkStep's pricing is not publicly disclosed, but it is generally considered to be a premium product. The cost savings delivered to clients, averaging over $1 million, suggest that the investment in WorkStep's platform can lead to significant returns. While the exact price range is unknown, it is likely to be competitive with other employee engagement platforms in the industry.

WorkStep Competitors

WorkStep's primary competitors include:

• 15Five: A continuous performance management platform that offers real-time feedback and coaching tools. Pricing is competitive with WorkStep, but 15Five focuses more on individual performance rather than frontline workforce engagement.
• Lumosity: A cognitive training platform that also offers employee engagement tools. Lumosity's pricing is generally lower than WorkStep's, but it focuses more on cognitive development rather than comprehensive employee engagement.
• Workboard: An OKR (Objectives and Key Results) platform that offers goal-setting and tracking tools. Workboard's pricing is competitive with WorkStep, but it focuses more on goal-setting rather than employee engagement and retention.
• Culture Amp: An employee engagement platform that offers survey and analytics tools. Culture Amp's pricing is generally higher than WorkStep's, but it focuses more on comprehensive employee engagement and retention.
• Glint: An employee engagement platform that offers survey and analytics tools. Glint's pricing is competitive with WorkStep, but it focuses more on comprehensive employee engagement and retention.

WorkStep differentiates itself from its competitors by focusing specifically on the frontline workforce and offering a comprehensive listening strategy, predictive analytics, and real-time insights. While competitors may offer similar tools, WorkStep's focus on the frontline workforce sets it apart.

WorkStep Reviews and Sentiment

WorkStep has received overwhelmingly positive reviews from clients, with an average increase in employee engagement of 9% in the first year. Clients praise WorkStep's ability to deliver actionable insights, improve employee retention, and increase operational effectiveness. The platform is also commended for its ease of use and the quality of its customer support. Some clients have noted that the platform can be complex to implement, but overall, the sentiment is that WorkStep is a valuable tool for managing the frontline workforce.

WorkStep Popularity

WorkStep is a well-established and respected player in the employee engagement platform market. While it may not be a household name, it is widely recognized within the industry as a leading solution for frontline workforce engagement. With over 100 leading enterprise customers and over 1 million frontline workers reached, WorkStep has a significant presence in the market. Its popularity is likely to continue to grow as more organizations recognize the importance of engaging and retaining their frontline workforce.