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Rakuten Global Express Overview

Rakuten Global Express is a Japanese-based service that specializes in international shipping and logistics. They provide a comprehensive solution for online shoppers to purchase products from Japanese e-commerce sites and have them delivered worldwide. Located in Kawasaki City, Kanagawa, Japan, Rakuten Global Express is known for its efficient and reliable shipping services.

Rakuten Global Express Products or Services

Rakuten Global Express offers a range of services to facilitate international shipping from Japan. Here are some of their most notable products and services:

• International Shipping: Rakuten Global Express provides shipping services to various countries worldwide, including Hong Kong, the United States, Taiwan, Australia, Singapore, the United Kingdom, and more. They offer different shipping methods, such as Economy Air, Standard Express, and Super Express, to cater to different customer needs.
• Product Forwarding: The service allows customers to purchase products from Japanese e-commerce sites and have them forwarded to their international addresses. This includes products such as shampoo, CDs, Japanese sake, picture books, golf clubs, bags, and more.
• Packing Options: Rakuten Global Express offers additional packing services, including irregular package fees for items that are difficult to pack, and priority packing options for fragile items.
• Customer Support: The company provides responsive customer support, ensuring that customers receive detailed instructions and assistance when needed.
• Warehouse Services: Rakuten Global Express has a warehouse in Japan where products are collected and prepared for international shipping.
• Tracking and Delivery: The service provides tracking information and delivery updates to customers, ensuring that they stay informed about the status of their shipments.
• Additional Fees: Rakuten Global Express includes additional fees in their shipping costs, such as packing materials, packing expenses, and invoice issuance fees.

Rakuten Global Express & Affordability

Rakuten Global Express offers competitive pricing for its international shipping services. The costs vary depending on the shipping method, weight, and destination of the package. While the prices may not be the lowest in the market, they are generally in line with industry standards. The service's affordability is enhanced by its comprehensive nature, which includes additional services like packing and warehouse management.

Rakuten Global Express Competitors

Some of the primary competitors of Rakuten Global Express include:

• Japan Post: Japan Post is a well-established postal service that also offers international shipping. While it may not have the same level of customization as Rakuten Global Express, it is a reliable and affordable option.
• Sagawa Express: Sagawa Express is a Japanese logistics company that provides international shipping services. It is known for its fast and reliable delivery, but may have higher prices than Rakuten Global Express.
• DHL Japan: DHL Japan is a global logistics company that offers international shipping services from Japan. It is known for its fast and reliable delivery, but may have higher prices than Rakuten Global Express.

Rakuten Global Express differentiates itself from its competitors through its comprehensive service, which includes product forwarding, packing options, and warehouse management. While it may not be the cheapest option, it offers a convenient and reliable solution for international shoppers.

Rakuten Global Express Reviews and Sentiment

Customers generally have a positive sentiment towards Rakuten Global Express, praising its efficient and reliable shipping services. Many customers appreciate the detailed instructions and responsive customer support provided by the company. Some customers have noted that the prices can be higher than expected, but overall, the service is seen as convenient and reliable.

Rakuten Global Express Popularity

Rakuten Global Express is a niche service that caters to a specific need in the market – international shipping from Japan. While it may not be a household name, it is well-known among online shoppers who purchase products from Japanese e-commerce sites. The service has a dedicated customer base and is considered a reliable option for international shipping.