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iPlum Overview

iPlum is a business communication platform that offers a second phone number for secure and HIPAA-compliant calling and texting. The company provides a reliable and efficient way for businesses to manage their communications, separating personal and professional contacts. iPlum is designed for teams and professionals, allowing them to keep their business and personal life organized.

iPlum Products or Services

iPlum offers a range of innovative communication solutions for businesses. Here are some of their most notable products and services:

• Secure Business Phone Line: A second phone number that allows businesses to keep their personal and professional contacts separate, ensuring secure and HIPAA-compliant communication.
• HIPAA-Compliant Texting: A secure texting service that meets the standards of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the confidentiality and integrity of sensitive information.
• Cloud-Based Call Management: A cloud-based system that routes calls and messages to users' smartphones, tablets, or computers, providing convenient and efficient communication management.
• Voicemail Management: A system that handles voicemail messages during non-business hours, removing the guesswork from business communication.
• Usage Log Management: A feature that connects with the iPlum API for enterprise visibility and compliance, allowing businesses to track and manage their communication usage.
• Remote Employee Solutions: A system designed to extend the office for remote employees, providing them with a secure and reliable way to manage their business communications.
• Porting Existing Phone Numbers: The ability to port existing phone numbers to iPlum, allowing businesses to continue using their existing numbers with the iPlum service.

iPlum & Affordability

iPlum's pricing model is designed to be competitive and affordable for businesses. While specific prices are not publicly disclosed, the company aims to provide cost-effective solutions that meet the communication needs of its clients. Compared to industry standards, iPlum's pricing is generally considered to be in line with other business communication platforms.

iPlum Competitors

iPlum's primary competitors in the business communication platform market include:

• RingCentral: A cloud-based business communication platform that offers voice, video, and messaging solutions. RingCentral is known for its scalability and customization options, but its pricing can be higher than iPlum's.
• Grasshopper: A virtual phone system that provides businesses with a professional phone presence. Grasshopper is known for its ease of use and affordability, but it may not offer the same level of HIPAA compliance as iPlum.
• 8x8: A cloud-based communication platform that offers voice, video, and messaging solutions. 8x8 is known for its advanced features and scalability, but its pricing can be higher than iPlum's.

iPlum differentiates itself from its competitors by offering a unique combination of HIPAA compliance, secure texting, and cloud-based call management. While its pricing may not be the lowest in the market, its focus on security and compliance makes it an attractive option for businesses in regulated industries.

iPlum Reviews and Sentiment

iPlum has generally positive reviews from its customers, with many praising its ease of use, security features, and customer support. Some customers have noted that the platform can be complex to set up, but overall, the sentiment is that iPlum provides a reliable and efficient way to manage business communications. The company's focus on HIPAA compliance and security has earned it a reputation as a trustworthy partner for businesses in regulated industries.

iPlum Popularity

iPlum is a niche player in the business communication platform market, catering primarily to businesses in regulated industries such as healthcare. While it may not be as well-known as some of its competitors, iPlum has established itself as a reliable and secure option for businesses that require HIPAA compliance. Its popularity is growing, particularly among small to medium-sized businesses that need a cost-effective and secure communication solution.