Ruby Discount Codes - $150 Off Promo Code September 2025

Ruby Overview

Ruby is a leading provider of virtual receptionist and live chat solutions for small businesses across the United States. Headquartered in Portland, Oregon, Ruby has been in operation since 2003 and is known for its exceptional customer service and innovative technology. Ruby's solutions are designed to help small businesses manage their customer interactions effectively, providing 24/7 support and personalized insights to drive business growth.

Ruby Products or Services

Ruby offers a range of products and services tailored to meet the needs of small businesses. Some of its most notable offerings include:

• Virtual Receptionist: Ruby's virtual receptionists provide 24/7 support, answering calls, and engaging with website visitors to create meaningful connections with customers. This service is designed to help small businesses manage their customer interactions effectively and stay focused on their core operations.
• Live Chat Solutions: Ruby's live chat solutions enable businesses to engage with their website visitors in real-time, providing personalized support and converting leads into customers. This service is ideal for businesses looking to improve their online customer experience.
• Scheduling and Payment Processing: Ruby's scheduling and payment processing services allow businesses to manage their appointments and transactions efficiently. This service is designed to streamline operations and reduce administrative burdens.
• Client Intake and Lead Capture: Ruby's client intake and lead capture services help businesses manage their customer data and convert leads into customers. This service is ideal for businesses looking to improve their sales and marketing efforts.
• After-Hours Support: Ruby's after-hours support service provides businesses with 24/7 support, ensuring that they never miss a call or opportunity. This service is designed to help businesses stay competitive and responsive to their customers' needs.
• Integration with Software Platforms: Ruby integrates with various software platforms and tools, making it easy for businesses to manage their operations seamlessly. This service is ideal for businesses looking to streamline their operations and improve efficiency.
• Digital Marketing Guides: Ruby offers digital marketing guides and insights to help businesses improve their online presence and drive growth. This service is designed to provide businesses with practical and tactical tips to succeed in their industry.

Ruby & Affordability

Ruby's pricing is competitive and flexible, offering solutions that cater to small businesses of all sizes and specialties. While specific prices are not publicly disclosed, Ruby's services are generally considered affordable and provide a high return on investment. Compared to industry standards and key competitors, Ruby's pricing is reasonable and offers significant value for the services provided.

Ruby Competitors

Ruby's primary competitors include:

• Worldpay: Worldpay is a leading provider of payment processing and merchant services. While Worldpay offers a broader range of services, Ruby's focus on virtual receptionist and live chat solutions sets it apart. Ruby's pricing is generally more competitive than Worldpay's, especially for small businesses.
• eGain: eGain is a provider of customer engagement and knowledge management solutions. While eGain offers more comprehensive customer service solutions, Ruby's virtual receptionist and live chat services are more specialized and tailored to small businesses. Ruby's pricing is generally more affordable than eGain's.
• PaymentCloud: PaymentCloud is a provider of payment processing and merchant services. While PaymentCloud offers more comprehensive payment processing solutions, Ruby's focus on virtual receptionist and live chat solutions sets it apart. Ruby's pricing is generally more competitive than PaymentCloud's, especially for small businesses.

Ruby differentiates itself from its competitors through its exceptional customer service, innovative technology, and flexible pricing models. While competitors may offer broader ranges of services, Ruby's specialized solutions and personalized approach set it apart in the market.

Ruby Reviews and Sentiment

Ruby has an overwhelmingly positive reputation among its customers and in the industry. Reviewers praise Ruby's exceptional customer service, innovative technology, and flexible pricing models. Many customers appreciate Ruby's personalized approach and the significant value it provides to their businesses. Some customers have noted that Ruby's services can be customized to meet their specific needs, which is a significant differentiator in the market.

Ruby Popularity

Ruby is a well-established and reputable provider of virtual receptionist and live chat solutions. While it may not be a household name, Ruby is a popular choice among small businesses across the United States. Ruby's exceptional customer service and innovative technology have earned it a strong reputation in the industry, making it a mainstream player in its niche.