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Survicate Overview

Survicate is a customer feedback and survey software company that helps businesses collect and analyze customer insights. They provide a platform for creating and distributing surveys across various channels, including email, web, in-product, and mobile. Survicate is known for its user-friendly interface, customizable templates, and seamless integrations with popular tools like Salesforce, HubSpot, and Zendesk.

Survicate Products or Services

Survicate offers a range of products and services designed to help businesses gather and act on customer feedback. Here are some of their most notable offerings:

• Email Surveys: Survicate's email surveys allow businesses to collect feedback from customers via email. These surveys can be customized to fit the business's brand and are easily distributable.
• Website Feedback Surveys: Survicate's website feedback surveys enable businesses to gather feedback from website visitors. These surveys can be triggered based on specific user behaviors or demographics.
• In-Product Surveys: Survicate's in-product surveys allow businesses to collect feedback from users within their applications or software. This helps businesses understand how users interact with their products.
• Mobile In-App Surveys: Survicate's mobile in-app surveys enable businesses to gather feedback from mobile app users. These surveys can be triggered based on specific user behaviors or demographics.
• Net Promoter Score (NPS) Surveys: Survicate's NPS surveys help businesses measure customer loyalty and satisfaction. These surveys ask customers how likely they are to recommend the business to others.
• Customer Satisfaction (CSAT) Surveys: Survicate's CSAT surveys help businesses measure customer satisfaction with specific aspects of their products or services.
• Customer Effort Score (CES) Surveys: Survicate's CES surveys help businesses measure the effort customers put into interacting with their products or services.

Survicate & Affordability

Survicate's pricing model is designed to be flexible and scalable. They offer a free trial, and their paid plans are based on the number of responses and features required. While the exact prices are not publicly disclosed, Survicate's pricing is generally considered competitive with industry standards. Compared to other customer feedback and survey software, Survicate's pricing is likely to be in the mid-to-high range, reflecting the quality and depth of their features.

Survicate Competitors

Survicate competes with other customer feedback and survey software companies. Some of its primary competitors include:

• Medallia: Medallia is a customer experience management platform that offers survey and feedback tools. While Medallia is more comprehensive, Survicate is known for its ease of use and customization options.
• Qualtrics: Qualtrics is a survey and feedback platform that offers advanced analytics and reporting features. While Qualtrics is more advanced, Survicate is known for its user-friendly interface and seamless integrations.
• SurveyMonkey: SurveyMonkey is a popular survey and feedback platform that offers a range of templates and features. While SurveyMonkey is more widely known, Survicate is known for its customization options and advanced analytics.

Survicate differentiates itself from its competitors through its focus on ease of use, customization options, and seamless integrations with popular tools. While its pricing may be higher than some competitors, its features and user experience make it a popular choice for businesses.

Survicate Reviews and Sentiment

Survicate generally receives positive reviews from customers and users. Many praise its ease of use, customization options, and seamless integrations with popular tools. Some users have noted that the platform can be overwhelming for beginners, but overall, the sentiment is that Survicate is a powerful and user-friendly tool for gathering and analyzing customer feedback.

Survicate Popularity

Survicate is a niche player in the customer feedback and survey software market. While it is not as widely known as some of its competitors, it has a strong reputation among businesses and users who value its ease of use and customization options. Survicate is particularly popular among businesses that require advanced analytics and reporting features, as well as those that need seamless integrations with popular tools like Salesforce and HubSpot.