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Voxco Overview

Voxco is a leading provider of actionable insights platforms, offering a comprehensive suite of tools for market research, customer experience, and data analysis. Headquartered in multiple locations worldwide, Voxco serves over 50 market research firms across 40 countries, empowering businesses to gather, measure, uncover, and act on valuable insights.

Voxco Products or Services

Voxco offers a range of innovative solutions to help businesses make data-driven decisions. Some of their most notable products and services include:

• Online Surveys: Create and share online surveys to gather feedback from customers, employees, and patients. Analyze responses and generate actionable insights.
• Phone Surveys: Conduct phone surveys to reach a broader audience and gather more in-depth feedback.
• Face-to-Face Surveys: Engage in face-to-face interviews to gather detailed, qualitative insights.
• IVR Surveys: Utilize interactive voice response technology to collect feedback from customers.
• Text Analysis & NPS Dashboard: Analyze text data to uncover the 'why' behind customer feedback and identify key drivers of satisfaction.
• Customer Experience Surveys: Measure customer satisfaction and loyalty with comprehensive surveys.
• Employee Experience Surveys: Gather feedback from employees to improve workplace satisfaction and productivity.

Voxco & Affordability

Voxco's pricing model is competitive within the market research industry. While specific prices are not publicly disclosed, Voxco's solutions are designed to provide a high return on investment by delivering actionable insights that drive business growth. Compared to industry standards, Voxco's pricing is generally in line with other leading market research platforms.

Voxco Competitors

Voxco's primary competitors in the market research and customer experience space include:

• Qualtrics: Offers a comprehensive customer experience platform with advanced analytics and AI-driven insights.
• Medallia: Provides a customer experience management platform with real-time feedback and analytics.
• SurveyMonkey: Offers a range of survey tools and analytics for customer feedback and market research.
• Confirmit: Provides a customer experience and market research platform with advanced analytics and reporting.
• AskNicely: Offers a customer experience platform with real-time feedback and Net Promoter Score (NPS) tracking.

Voxco differentiates itself through its comprehensive suite of tools, advanced analytics, and ability to integrate with various data sources. While competitors offer similar solutions, Voxco's focus on actionable insights and its global presence set it apart.

Voxco Reviews and Sentiment

Voxco generally receives positive reviews for its comprehensive platform, advanced analytics, and customer support. Users appreciate the ease of use, flexibility, and depth of insights provided by Voxco's tools. Some users have noted that the platform can be complex, requiring a learning curve, but overall, Voxco is seen as a valuable investment for businesses seeking to improve customer experience and drive growth.

Voxco Popularity

Voxco is a well-established player in the market research and customer experience space, with a strong global presence. While it may not be a household name, Voxco is widely recognized within the industry as a leading provider of actionable insights platforms. Its popularity is evident in its adoption by over 50 market research firms across 40 countries.