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Howazit Overview

Howazit is a software development company specializing in customer feedback collection and analysis. Founded to bridge the communication gap between organizations and their customers, Howazit leverages advanced tools and technologies to help businesses measure customer experiences, collect insights, and initiate growth. Headquartered in Ramat Gan, the company has 11-50 employees and works with various industries, including health organizations, food and retail chains, hotels, and manufacturers.

Howazit Products or Services

Howazit offers a range of products and services designed to enhance customer experiences and improve business growth.

• Customer Feedback Collection Solution: A comprehensive platform for collecting and analyzing customer feedback, providing actionable insights to improve customer satisfaction and business performance.
• Real-time Feedback and Engagement: A tool for short, targeted engagements with customers, leveraging real-time feedback to drive desired actions and enhance customer satisfaction.
• Smart DTA (Drive To Action): A feature that directs happy customers to leave reviews, share social media posts, or engage in viral marketing, while guiding unsatisfied customers to share their experiences and receive targeted service recovery actions.
• Customer Data Tracking and Insights: A back-office dashboard offering detailed reports, funnels, graphs, and data visualization to help businesses make strategic decisions based on customer insights.
• Service Recovery DTA (Drive To Action): A system that analyzes the severity of customer complaints in real-time and selects appropriate service recovery actions to address customer concerns.
• Customer Experience Measurement: A solution that helps businesses measure customer experiences, identify areas for improvement, and initiate growth strategies.
• Operational Cost Reduction and Sales Growth: A service that helps businesses reduce operational costs, increase sales, and improve brand reputation through effective customer engagement and feedback analysis.

Howazit & Affordability

Howazit's pricing model is not publicly disclosed. However, based on industry standards, it is likely that their services are competitively priced, offering a range of options to suit different business needs and budgets. While exact prices are not available, Howazit's focus on improving customer experiences and driving business growth suggests that their services may be a worthwhile investment for businesses seeking to enhance their customer relationships and bottom line.

Howazit Competitors

Howazit's primary competitors in the customer feedback and experience management space include:

• Medallia: Known for its comprehensive customer experience management platform, Medallia offers a range of solutions for collecting and analyzing customer feedback, similar to Howazit.
• Qualtrics: A leading provider of experience management software, Qualtrics offers a suite of products for customer, employee, and brand experience management, competing with Howazit's customer feedback collection and analysis services.
• SurveyMonkey: A popular online survey platform, SurveyMonkey offers tools for collecting customer feedback and insights, although its focus is more on survey creation and distribution rather than comprehensive customer experience management.

Howazit differentiates itself from competitors through its focus on real-time feedback and engagement, as well as its ability to integrate with various industries and businesses. While competitors like Medallia and Qualtrics offer more comprehensive experience management platforms, Howazit's targeted approach to customer feedback collection and analysis makes it a strong contender in the market.

Howazit Reviews and Sentiment

Reviews and sentiment analysis indicate that Howazit is well-regarded for its innovative approach to customer feedback collection and analysis. Customers appreciate the ease of use and effectiveness of Howazit's solutions in improving customer satisfaction and driving business growth. Some notable benefits mentioned include the ability to collect and act on real-time feedback, enhanced customer engagement, and improved operational efficiency. While some users mention a learning curve with the platform, overall sentiment is positive, with customers valuing Howazit's commitment to helping businesses build strong relationships with their customers.

Howazit Popularity

Howazit is a niche player in the customer feedback and experience management space, with a strong presence in the software development industry. While it may not be a household name, Howazit has established itself as a reputable provider of customer feedback collection and analysis solutions, particularly among businesses seeking to enhance their customer relationships and drive growth. Its focus on real-time feedback and engagement sets it apart from more established competitors, making it a popular choice among businesses looking for innovative solutions to improve customer experiences.